What to Expect When You Visit us

We are OPEN!

And as we all adjust to another form of normal we thought it was high time we updated you with what to expect when you visit our showrooms. We’re loving having customers through the doors once again, nothing beats seeing actual people and people seeing actual products! From opening times to updated Covid procedures, it’s all here to help you plan your visits accordingly.

OPENING TIMES

Edinburgh Showroom

Monday, Tuesday, Thursday and Friday 10am – 4pm

Wednesday 10am-2pm

Saturday 10am-3pm

Dunfermline Showroom

Monday – Friday 10am – 5pm

Saturday 10am – 4pm

Please note there is no longer a need to book an appointment in advance.

COVID UPDATE

Like all businesses, we have protocols in place to maintain the safety of both our staff and customers. Regular cleaning is taking place throughout our showrooms, hand sanitiser is available and if either showroom is particularly busy at any given time, we may ask you to wait until a customer has left before entering. Masks must be worn when visiting unless exempt and we ask that you use the hand sanitiser when entering the showrooms too.

EXPERT ASSISTANCE

Now is the time to get inspired and our expert team are on hand to help you. There’s so many things to consider when choosing a new fireplace or stove and you’ll be full of questions. Don’t worry. This is what we’re here for. After almost 30 years we like to think we know what we’re talking about, so ask away. We’re always happy to guide you.

DID YOU KNOW…

  • We have been installing fireplaces and stoves for almost 30 years?
  • We provide a full suite of services – from choosing your perfect product, initial design, fitting and post installation clean-up?
  • We even take care of taping and plastering?
  • Our engineers are employed by us and are all Gas Safe and Hetas approved for your peace of mind?

At Living Fires we are so much more than just another sales showroom. We’re with you every step of the way.

EXTRA INFORMATION.

Installations have now re-started. Pre-lockdown we were booked up for installations around 6 weeks in advance, therefore we have been busy prioritising those that were due to take place at the beginning of the year.

If you are considering a fireplace or stove for your home do bear in mind we currently have a waiting list. It might be worthwhile considering booking in sooner rather than later so we can ensure you are ready and raring to go with the fireplace or stove of your dreams in time for Autumn rolling around again!

In home surveys have also now re-commenced. Again, we have a strict protocol in place to ensure that we maintain social distancing for both yours and our safety.

So what are you waiting for, come in and say hello, we’d love to see you!

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